1

Working directly with the top management and the main Holding
Experienced in working in large corporations and adopting the corporate culture Coordinated diverse group of people within the matrix organization structure Created the Company?s new corporate identity, during the Company?s transition period.

Experienced in dealing with Advertisement & PR Agencies Can work with different management styles and easily adapt
* Managed all communication with the customers to develop an understanding of both the customer base and the market Replied to quotation requests from customers in keeping with the corporate pricing policy and the market conditions.
* Ensured the on-time delivery of the orders by working together with the production planning and dispatch departments Resolved all customer complaints by implementing corrective and preventive actions, logged all the complaints to the system, assigned them to relevant departments, followed up on actions taken while keeping the customer up to date at all times Produced sales reports regularly and took actions to meet the sales targets
* Evaluated and prepared reports on the performances of sales agents
* Actively took part in the Company?s technological transition to the new ERP System: Oracle

Technology: Software; MS Office (Word, Excel, PowerPoint, Outlook)
Others: Oracle, Discoverer, Lotus Notes, Easy, QDMS, Cognos, Tableau
Education: Certificate Programme on Marketing Research (2012- 2013): Galatasaray University, Social Science Institute MSc. in Marketing and Logistics Management (2008- 2010): Galatasaray University, Social Science Institute
BSc. in Chemical Engineering (2001- 2006): Ege University, Faculty of Engineering, Language of Education: English
Scholarships: Leonardo Da Vinci Scholarship- Young Managers Project, Portsmouth, UK

Seminars: Optimum Balance Seminar (2013), Foundational Coach Training (2013), Foreign Marketing Researches (2008), French Language Course (2006)

Language Skills: English (Fluent), French (Beginner)

Availability: Mobility, Relocation

Marketing & PR professional with 8 years of experience leading corporate marketing and communications for the Turkey?s pioneer chemical Company.

Established the Marketing Department and initiated a number of marketing practices within the Company.