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2016 State of Digital TransformationKaynak: http://www.huffingtonpost.com10-01-2016 09:05:41
In the age of the customer, the next generation customer experience will be powered by artificial intelligence. When everyone and everything is connected to the Internet, companies must leverage information and digital technologies including cloud computing, mobile, social, Internet of Things (IoT) and AI to transform how they connect with customers in a whole new way.


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